ATR Logistics is a busy towing company with complex communication needs. They need to respond quickly to their customers via phone, text and email. They also need to collect sensitive information, such as photo ID and vehicle registration.
To make this easier, we integrated their website with premium software that provides reliable email delivery and a smoother workflow. Customers can upload their vehicle documentation and the files are stored in a safe, secure and private vault. This software also features a digital signature, so users can submit their photo identification via the website form and sign it too!
Another handy feature that helps to improve business operations is the option to allow user-access to specific forms via the easy-to-use online platform. For example, if you complete the dispatch form it goes directly to the dispatch team, who have full access to review, print, and reply to messages. However the employment forms are sent to the hiring manager, and are not accessible to dispatch.
Keep in mind, if you are collecting resumes or any sensitive information on your website, it’s important that these documents are stored in an encrypted and secure environment. If private documents such as resumes or financial information, are stored on a regular website, they may get indexed by Google and appear in searches.
So if you’ve been frustrated with too much spam coming from your website inquiry forms, or if you’d like more information about this powerful and dynamic messaging platform can help your business succeed, give us a shout!
We are so happy with this product. It has simplified our lives and the customers.
- Andrea Allegretto, ATR Logistics