How To Setup Your Email

You can check your email messages using any of the following methods:

The following instructions are for setting up a mailbox that is hosted by Airdrie Web Design. If your email is hosted by Gsuite or Microsoft 365 these instructions will not apply.

WEBMAIL

New messages are always available via webmail and can be accessed from any web browser.

MAIL PROGRAM ON YOUR COMPUTER

Use a mail program such as Microsoft Outlook or Mozilla Thunderbird to download your messages onto your computer.

TABLET OR SMART PHONE

Setup your email account on your smart phone or tablet and get your messages on multiple devices.

WEBMAIL

  • Your webmail account is always available at https://mail.hostedemail.com/
  • Enter your full email address and password to login.
  • Webmail is recommended if you are a computer novice, if you have a group of people using the same mailbox, or if you are unable to access your messages in the usual way.

webmail interface

 

MAIL PROGRAM ON YOUR COMPUTER

  • Use a mail program such as Microsoft Outlook or Mozilla Thunderbird to download your messages onto your computer.
  • It is recommended that you save a copy of your messages to your computer, as we can not guarantee that your saved messages and contacts will always be available on the mail server.
  • Thunderbird is a free email application that’s easy to set up and loaded with great features.

Get a free copy of Mozilla Thunderbird here.thunderbird

 

TABLET OR SMART PHONE

  • It’s easy to setup your email account on your smartphone or tablet; your device should automatically guide you through the steps.
  • If you would like to receive copies of your messages on multiple devices, choose the IMAP setting for the INCOMING mail server on each device and/or choose a combination of POP and IMAP.

What’s the difference between IMAP and POP?

  • If you would like to receive copies of your messages on multiple devices, choose the IMAP setting for the INCOMING mail server on each device. This ensures that copies of your messages will remain on each device.
  • If you would like to check your messages on your phone during the day and download all your messages to your office computer every morning, set the INCOMING mail server to IMAP on your phone and POP on your laptop. When you check the messages on your laptop, all the messages will be removed from your phone.

 

 

MAIL SERVER AND PORT SETTINGS

 

IMAP

INCOMING MAIL SERVER

• Server: mail.hostedemail.com
• Port: 143 or 993
• Username: full email address
• Password: email password

POP

INCOMING MAIL SERVER

• Server: mail.hostedemail.com
• Port: 110 or 995
• Username: full email address
• Password: email password

SMTP

OUTGOING MAIL SERVER

• Server: mail.hostedemail.com
• Port: 465 or 587
• Username: full email address
• Password: email password

 

When your mailbox is setup, send yourself a test message.

Send an email to/from yourself and then check your email inbox to see if you have received the message. This is the easiest way to check if you are sending and receiving correctly. You can use a Gmail or Hotmail account or you can send and receive from the same email address.

Still need help?

If you have followed the instructions carefully and still are not able to setup your email on your tablet or phone, please send a copy of the error message to support@airdrieweb.ca and we will do our best to help. The error message can be recorded and sent to us as text, or you can send a screen-capture.

Complete this form to get email support:

Upload a screen-capture or other file.