Keep your website running smoothly
Like anything else in the digital world, a website needs regular maintenance to ensure it continues to work properly. Websites that are serviced on a regular basis load faster and perform better with less downtime. Your site is also more likely to maintain its Google ranking, and less likely to get hacked.
It’s like having a trained WordPress specialist on hand
The software that powers your website is continually being improved and needs ongoing adjustments to maintain optimal performance. In addition to completing these updates on a regular basis, we take care of the security patches, bug fixes, and daily backups.
QUESTIONS ABOUT WEBSITE CARE PLANS
Just like routine maintenance for your home or vehicle, it’s important to provide ongoing care for your website to ensure it continues to work properly. Websites that are serviced on a regular basis load faster and perform better with less downtime, are more likely to maintain their Google ranking, and less likely to get hacked.
If the WordPress software is not kept up-to-date, your website may not continue to function as expected, and/or your site may become vulnerable to malware. For this reason, having a trained WordPress specialist on hand to adjust the software settings, and to update, rollback and replace plugins, is important to maintain the optimal performance of your website.
Yes, if your website is hosted on our web server, the Website Care Plan is required. The maintenance plan is required to prevent your site from being hacked or injected with malware. If your site gets hacked, the virus can spread to the other sites on our server.
No, not necessarily. We can host the website for you on our premium web server. Or you can host the site independently, with the company of your choice.
If you host your site with Airdrie Web Design, the hosting fees are included as part of the Website Care Plan. If you choose to host your website in your own account, you will be responsible for any hosting fees associated with your account.
Yes, you can cancel your plan anytime after the first 90 days. We ask that you give us 30 days notice so we can complete our last update of the website, supply you with a full backup, and remove our administrator credentials.
If you cancel your service plan, you will need to move your site to a new web hosting account and you will be responsible for any fees associated with this account. You may also need to purchase your own license(s) for any premium software or plugins used on your website.
All Website Care Plans include Website Hosting, Secure SSL Padlock, Daily Offsite Backups, Software Updates, Security Firewall, In-House Software Licenses, and Uptime Monitoring. For more details about what’s included, please see the information listed below.
CARE PLAN PRICING
WHAT’S INCLUDED IN YOUR WEBSITE CARE PLAN
| ESSENTIAL SERVICES | BASIC PLAN | PREMIUM PLAN |
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Website HostingPremium web hosting ensures your website functions at the highest level keeping your customers happy and engaged. |
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Software LicensingLicenses for our premium in-house software are included with your Website Care Plan. |
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Software UpdatesThe software used for your website is like any other computer program and requires regular updates to run smoothly and efficiently. |
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Daily BackupsYour data is backed up every night on a secure cloud server so your site can be restored quickly if anything goes wrong. |
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Uptime MonitoringIf your website goes down, we are notified immediately and can begin the troubleshooting process to get your site back online as soon as possible. |
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| SECURITY SERVICES | BASIC PLAN | PREMIUM PLAN |
Secure SSL PadlockYour website displays a secure padlock which indicates that your visitors’ data is encrypted for the secure transmission of information. |
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Security Protection with FirewallYour website is protected with firewalls, server monitoring, and an IP blocker to prevent hackers from accessing your website. |
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| ADMIN SERVICES | BASIC PLAN | PREMIUM PLAN |
Account Renewal ServicesWe review and pay invoices on your behalf for domain registrations, hosting services, SSL certificates, and software licenses. |
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Privacy PolicyIf your website has a Contact Form, a Google Map, or if your site collects data about your visitors via Google Analytics, then you need to display a valid Privacy Policy on your site. |
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VIP RatesAll customers subscribed to Website Care Plans enjoy reduced rates for consulting services, content updates, site optimization, and website development projects. |
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| PREMIUM SERVICES | BASIC PLAN | PREMIUM PLAN |
Premium Software SupportThe software used on your website for custom applications and interactive features may require more frequent attention to keep your site running smoothly. Does not include software license fees. |
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Daily Security MonitoringDaily security monitoring to keep your site safe from intruders. |
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Weekly Site ChecksWeekly checks and updates to ensure your site continues to run smoothly. |
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Frequent Software UpdatesSoftware is updated on an as-needed basis. |
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Contact Form ChecksThere are many factors that can affect the delivery of your contact forms, including software updates, SMTP settings, spam filters, and more. We perform checks on a regular basis to confirm you are continuing to receive your messages. |
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ADD GOOGLE MONITORING SERVICES TO YOUR PLAN
Helps to maintain your current search ranking
| GOOGLE MONITORING SERVICE | ADD | $20/month |
|---|---|---|
Google Search ConsoleMonitor Google Search Console to correct any issues that Google finds as it scans and crawls your website. |
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Google Business ProfileMonitor your Google Business Profile and make any adjustments as required. |
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Google Analytics TrackingTracks your visitors and their activity on your website. |
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Google Analytics ReportingMonthly reports emailed to you with info about your website traffic. |
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Choice of plan is based on a number of factors such as the size and complexity of your website, amount of traffic to your site, and the potential security risks.
For more info about the best service plan for your website, contact support@airdrieweb.ca