website maintenance service

Keep your website running smoothly

Like anything else in the digital world, a website needs regular maintenance to ensure it continues to work properly. Websites that are serviced on a regular basis load faster and perform better with less downtime. Your site is also more likely to maintain its Google ranking, and less likely to get hacked.

It’s like having a trained WordPress specialist on hand

The software that powers your website is continually being improved and needs ongoing adjustments to maintain optimal performance. In addition to completing these updates on a regular basis, we take care of the security patches, bug fixes, and daily backups.

 

QUESTIONS ABOUT WEBSITE CARE PLANS

 

Just like routine maintenance for your home or vehicle, it’s important to provide ongoing care for your website to ensure it continues to work properly. Websites that are serviced on a regular basis load faster and perform better with less downtime, are more likely to maintain their Google ranking, and less likely to get hacked.

If the WordPress software is not kept up-to-date, your website may not continue to function as expected, and/or your site may become vulnerable to malware. For this reason, having a trained WordPress specialist on hand to adjust the software settings, and to update, rollback and replace plugins, is important to maintain the optimal performance of your website.

Yes, if your website is hosted on our web server, the Website Care Plan is required. The maintenance plan is required to prevent your site from being hacked or injected with malware. If your site gets hacked, the virus can spread to the other sites on our server.

No, not necessarily. We can host the website for you on our premium web server. Or you can host the site independently, with the company of your choice.

If you host your site with Airdrie Web Design, the hosting fees are included as part of the Website Care Plan. If you choose to host your website in your own account, you will be responsible for any hosting fees associated with your account.

Yes, you can cancel your plan anytime after the first 90 days. We ask that you give us 30 days notice so we can complete our last update of the website, supply you with a full backup, and remove our administrator credentials.

If you cancel your service plan, your site will be moved to a new web hosting account and you will be responsible for any fees associated with this account. You may also need to purchase your own license(s) for any premium software or plugins used on your website.

All Website Care Plans include Website Hosting, Secure SSL Padlock, Daily Offsite Backups, Software Updates, Security Firewall, In-House Software Licenses, and Uptime Monitoring.

 

 

 

CARE PLAN PRICING

BASIC PLAN

This is our basic plan for sites with static features

$75/MTH


Pay Quarterly X $215

SAVE $40/YEAR


Pay Full Year X $795

SAVE $105/YEAR


INCLUDES:

Website Hosting
Secure SSL Padlock
Software Updates
Daily Offsite Backups
Security Firewall
In-House Software Licenses
Uptime Monitoring
VIP Rates

 

PREMIUM PLAN

For sites with custom or interactive features

$95/MTH


Pay Quarterly X $265

SAVE $80/YEAR


Pay Full Year X $995

SAVE $145/YEAR


INCLUDES:

Everything in our Basic Plan
plus
Premium Software Support
Account Maintenance Services
Contact Form Checks
Google Analytics
Privacy Policy
Priority Service

 

PRIORITY PLAN

For sites with e-commerce or other high maintenance features

$125/MTH


Pay Quarterly X $345

SAVE $120/YEAR


Pay Full Year X $1295

SAVE $205/YEAR


INCLUDES:

Everything in our Premium Plan
plus
Hourly Database Backups
Daily Security Monitoring
Weekly Site Checks
Frequent Software Updates

 

 

 

WHAT’S INCLUDED IN YOUR WEBSITE CARE PLAN

ESSENTIAL SERVICES BASIC PLAN PREMIUM PLAN PRIORITY PLAN

Website Hosting

Premium web hosting ensures your website functions at the highest level keeping your customers happy and engaged.

Secure SSL Padlock

Your website displays a secure padlock which indicates that your visitors’ data is encrypted for the secure transmission of information.

Software Updates

The WordPress software used to build your website is like any other digital program and requires regular updates to run smoothly and efficiently.

Daily Offsite Backups

Your data is backed up every night on a secure cloud server so your site can be restored quickly if anything goes wrong.

Security Protection with Firewall

Your website is protected with firewalls, server monitoring, and an IP blocker to prevent hackers from accessing your website.

Uptime Monitoring

If your website goes down, we are usually the first ones to find out and can begin the troubleshooting process to get your site back online as soon as possible.

Google Analytics Tracking

Tracks your visitors and their activity on your website.

Privacy Policy

If your website has a Contact Form, a Google Map, or if your site collects data about your visitors via Google Analytics, then you need to display a valid Privacy Policy on your site.

In-House Software Licenses

Licenses for our premium in-house software are included with your Website Care Plan.

Account Renewal Services

We review and pay invoices on your behalf for domain registrations, hosting services, SSL certificates, and software licenses.

VIP Rates

All customers subscribed to Website Care Plans enjoy reduced rates for consulting services, content updates, site optimization, and website development projects.

PRO SERVICES BASIC PLAN PREMIUM PLAN PRIORITY PLAN

Premium Software Support

The software used on your website for custom applications and interactive features may require more frequent attention to keep your site running smoothly. Does not include software license fees.

X

Contact Form Checks

There are many factors that can affect the delivery of your contact forms, including software updates, SMTP settings, spam filters, and more. We perform checks on a regular basis to confirm you are continuing to receive your messages.

X
PREMIUM SERVICES BASIC PLAN PREMIUM PLAN PRIORITY PLAN

Daily Security Monitoring

Daily security monitoring to keep your site safe from intruders.

X X

Weekly Site Checks

Weekly checks and updates to ensure your site continues to run smoothly.

X X

Frequent Software Updates

Software is updated on an as-needed basis.

X X

Priority Service

Ensures your service requests are handled in a quick and efficient manner.

X X
MONTHLY RATES BASIC PLAN PREMIUM PLAN PRIORITY PLAN
Discounts available for pre-payment of fees, quarterly or yearly.

$75

$95

$125

ADD GOOGLE SEARCH CONSOLE MONITORING ALL PLANS
We monitor your account for any issues that Google finds as it scans and crawls your website, helping to maintain your current search ranking.

$20/month

 

Choice of plan is based on a number of factors such as the size and complexity of your website, amount of traffic to your site, and the potential security risks.

For more info about the best service plan for your website, contact support@airdrieweb.ca