Website Care Plans

Keep your website running smoothly and securely

Proactive management of your website security provides peace of mind and protects your website investment.

ONGOING MAINTENANCE

Like anything else in the digital world, a website needs regular maintenance to ensure it continues to work properly. Websites that are serviced on a regular basis load faster and perform better with less downtime. Your site is also more likely to maintain its Google ranking and less likely to get hacked.

SECURITY AND FIREWALL

The average website is attacked multiple times per day by automated bots that scan your website for weaknesses. We secure your site with a firewall and monitor for security issues on an ongoing basis.

SOFTWARE UPDATES

The software that powers your website is continually being improved and needs ongoing adjustments to maintain optimal performance. In addition to completing these updates on a regular basis, we take care of the security patches, bug fixes, and daily backups.

Frequently Asked Questions – Website Care Plans

Just like routine maintenance for your home or vehicle, it’s important to provide ongoing care for your website to ensure it continues to work properly. Websites that are serviced on a regular basis load faster and perform better with less downtime, are more likely to maintain their Google ranking, and less likely to get hacked.

If the WordPress software is not kept up-to-date, your website may not continue to function as expected, and/or your site may become vulnerable to malware. For this reason, having a trained WordPress specialist on hand to adjust the software settings, and to update, rollback and replace plugins, is important to maintain the optimal performance of your website. 

All Website Care Plans include Daily Backups, Secure SSL Padlock, Software Updates, Security Firewall, In-House Software Licenses, and Uptime Monitoring.

The main difference between the two plans is the amount of hands-on attention given to your website.

With the Basic plan, the software updates are fully automated and we only physically check your site 4 times a year. So if a software update breaks something on the front end of your site [which sometimes happens] or if your site was hacked [which is possible, but unlikely] we may have to go further back in time to find a clean backup. If you have made changes to the pages yourself in this time, your changes could be lost.

With the Essential plan, we are checking your site 12 times per year and are more likely to notice any issues right away. The Essential plan also includes an annual Google Checkup.

Search Optimization (SEO) services are not included in the Website Care Plan. However we do include one annual check of your Google accounts, to make sure that your Google Search accounts are active and there are no major issues.

We also offer regular Google Checkups for an additional fee, see below. And if you would like to continue to build and grow your web presence, we offer custom packages in Search Optimization and Content Management that will help to improve your Google rankings.

We run a tight ship and have not had any hacking incidents in over 10 years. This is due in part to the way we build our websites, with careful attention to every detail, tight security, and years of learned experience. But it’s also due to the ongoing maintenance and website monitoring provided by our Website Care Plans.

However, anything can happen and if your site does get hacked, we will attempt to clean your site. If that’s not possible, we will restore a recent clean backup. This service will be provided at no additional cost to you.

It depends. If your website is hosted on our web server, the Website Care Plan is required. If your site gets hacked or injected with malware, the virus can spread to the other sites on our server.

If your website is hosted in your own web hosting account, the Website Care Plan is highly recommended to keep your site running smoothly and virus-free, but it is not required.

Yes, you can cancel your plan any time after the first 90 days. We ask that you give us 30 days notice so we can complete our last update of the website, provide you with a full backup, and remove our administrator credentials.

If your website is hosted on our server, your site will need to be moved to a new web hosting account. You will be responsible for any fees associated with the new account. You will also need to purchase your own license(s) for any premium software or plugins used on your website.

Website CARE Plan Pricing FOR 2025-2026

This is our Basic Website Care Plan and includes everything needed to keep your website running smoothly and virus-free.

Suitable for smaller brochure-style websites where the content is updated infrequently.

  • Daily Backups
  • SSL Security Padlock
  • Secure Server with Firewall
  • Uptime Monitoring
  • Ongoing Software Updates
  • Software Licensing
  • Web Hosting Service*

Annual payments only, due December 31st.

This is our Essential Website Care Plan and is suitable for active and dynamic websites with custom software or websites with content that is updated on a regular basis.

Includes everything in our Basic Care Plan plus the following personalized essential services:

  • Account Services
  • Manual Software Updates
  • Priority Service
  • VIP Rates
  • Annual Google Checkup
  • Premium Web Hosting*

Choose the payment schedule that works best for you:

  • Pay Monthly, 12 X $75
  • Pay Quarterly, 4 X $215 (SAVE $40)
  • Pay Yearly, 1 X $850 (SAVE $50)

This is a Custom Care Plan, tailored to your individual needs. Suitable for websites with premium software or interactive features, including inquiry forms, social media feeds, custom editing tools, and e-commerce sites.

Includes everything in our Essential Care Plan plus maintenance and support for premium software and custom features or services.

Monthly or quarterly payment plans available.

ADD GOOGLE SEARCH TO YOUR CARE PLAN

This is our Basic Google Checkup.

Includes a 5-point check to ensure that your Google Search accounts are active and there are no major issues.

  • This checkup is included in the Essential Care Plan.
  • Includes 1 check per year.
  • Annual payments only, due December 31st.

Add 4 Premium Google Checkups to your Care Plan.

We monitor your Google Search account on a regular basis to fix any issues as it scans and crawls your website. We also make minor adjustments to your meta tags to ensure your site continues to comply with Google’s changing algorithm.

  • This plan helps to maintain your current Google rankings.
  • Includes 4 checks per year.
  • Annual payments only, due December 31st.

This is a Custom Plan geared to your unique marketing strategy.

Suitable for websites that are not performing as well as expected or are looking for a significant ranking boost with integrated marketing options.

  • The goal of this plan is to improve your current Google rankings.
  • Monthly or quarterly payment plans available.